Stephanie Saint Hilaire
Bronx,New York (NY)
Summary
Results-driven Business Administration graduate with experience in billing analysis, data verification, and administrative support. Expertise in maintaining accurate records and resolving discrepancies while enhancing customer account management. Skilled in Microsoft Excel and Office applications, equipped with strong organizational, communication, and problem-solving capabilities.
Overview
7
7
years of professional experience
Work History
Billing Analyst
CORAASAN
Santiago, Santiago,RD
01.2020 - 04.2026
- Analyzed and validated customer water consumption records to ensure accurate billing and compliance with company procedures.
- Reviewed, verified, and maintained customer account information and operational data to ensure accuracy and compliance.
- Investigate billing discrepancies and support corrective actions to improve data accuracy.
- Prepared reports and maintained records to enhance billing operations and support customer service activities.
- Utilize Microsoft Excel and other Microsoft Office applications to organize, analyze, and manage data.
- Collaborated with internal teams to streamline processing of customer information and service requests.
CUSTOMS INSPECTOR / DOCUMENT VERIFIER
DGA (Dirección General de Aduanas)
Santiago, Santiago,RD
02.2019 - 12.2019
- Reviewed and verified import and export documentation, ensuring compliance with customs regulations to prevent delays and penalties.
- Examined supporting records and shipment documentation for accuracy and completeness, facilitating smooth customs processing.
- Assisted in validating and processing customs-related transactions, contributing to efficient customs operations.
- Maintained detailed records while ensuring confidentiality and compliance with government procedures.
Education
Bachelor of Science - Business Administration
UNIVERSIDAD TECNOLÓGICA DE SANTIAGO (UTESA)
Santiago,R.D.06-2025
Skills
- Billing compliance
- Data analysis
- Discrepancy resolution
- Microsoft Excel mastery
- Report preparation
- Customer account management
- Document verification
Languages
Spanish
Native
Native
English
Intermediate (B1)
B1
Timeline
Billing Analyst
CORAASAN
01.2020 - 04.2026
CUSTOMS INSPECTOR / DOCUMENT VERIFIER
DGA (Dirección General de Aduanas)
02.2019 - 12.2019
Bachelor of Science - Business Administration
UNIVERSIDAD TECNOLÓGICA DE SANTIAGO (UTESA)