Smith Remolien
Fragneau-Ville,Haiti
Summary
Dynamic Interpreter with extensive experience at Clear Source Translation, delivering precise remote interpretation services in medical and customer service sectors. Proficient in Haitian Creole and English, I excel in cultural competency and confidentiality, ensuring effective communication. Recognized for my technical proficiency and commitment to professional ethics, I enhance client interactions and outcomes.
Overview
4
4
years of professional experience
Work History
Interpreter
Konnect cx
02.2025 - 06.2025
- Provided remote interpretation services (OPI/ VRI) to LEP in medical, and customer service industries, ensuring accurate, clear, and culturally appropriate communication between English and Haitian Creole speakers. Assisted in real-time verbal interpretation, helping clients navigate essential services such as: medical appointments, filing claims and complaints open a checking or saving account, request SNAP or TANF benefits, customer inquiries about balance, updating demographic information, request record on interactions with the clients and so on.
- Freelanced Medical Haitian Creole Interpreter, convert oral communication to target language, without any addition or omission between the medical Professionals and Patients.
Interpreter
Clear Source Translation
12.2024 - 04.2025
- Provided remote interpretation services (OPI/ VRI) to LEP in medical, and customer service industries, ensuring accurate, clear, and culturally appropriate communication between English and Haitian Creole speakers. Assisted in real-time verbal interpretation, helping clients navigate essential services such as: medical appointments, filing claims and complaints open a checking or saving account, request SNAP or TANF benefits, customer inquiries about balance, updating demographic information, request record on interactions with the clients and so on.
- Freelanced Medical Haitian Creole Interpreter, convert oral communication to target language, without any addition or omission between the medical Professionals and Patients.
Interpreter OPI
Certified Language Tech (CLT)
Santo Domingo, Dominican Republic
01.2021 - 06.2022
- Delivered remote interpretation services to Limited English Proficient individuals in medical and customer service sectors.
- Ensured accurate and culturally sensitive communication between English and Haitian Creole speakers.
- Assisted with real-time verbal interpretation for medical appointments, claims filing, and benefit requests.
- Facilitated client inquiries about account balances, demographic updates, and interaction records.
- Converted oral communication between medical professionals and patients without alterations.
- Promoted effective communication between clients and service providers to enhance service delivery.
Education
English as a Second Language - Grammar Rules
Christian Haitian English School
Haiti12.2006
Associate Degree in Computer Techniquess - Computer Information Systems
Haiti Tec Professional Training School
Haiti07-2005
Skills
- Fluent in Haitian Creole & English
- Remote Interpretation (OPI/VRI)
- Cultural Competency
- Confidentiality & Professionalism
- Technical Proficiency
- Medical terminology
- Professional ethics
- Consecutive interpretation
- Note-taking techniques
- Continuous improvement
- Remote interpretation
- Cultural competency
Languages
Haitian Creole (Native), English (Advanced), French (Professional), Spanish (Beginner)
Hobbies and Interests
Reading, Technologies, Social Media, Sport
Timeline
Interpreter
Konnect cx
02.2025 - 06.2025
Interpreter
Clear Source Translation
12.2024 - 04.2025
Interpreter OPI
Certified Language Tech (CLT)
01.2021 - 06.2022
English as a Second Language - Grammar Rules
Christian Haitian English School
Associate Degree in Computer Techniquess - Computer Information Systems
Haiti Tec Professional Training School
Similar Profiles
PATRICIA TABAREZ ROMOPATRICIA TABAREZ ROMO
Medical Interpreter (VRI and OPI) at KONNECT CXMedical Interpreter (VRI and OPI) at KONNECT CX
Anish KrishnaAnish Krishna
Intern at A KonnectIntern at A Konnect
Nilofer MunshiNilofer Munshi
Sales Head at JVE Konnect PVT LTDSales Head at JVE Konnect PVT LTD
JUNIAS JOSEPHJUNIAS JOSEPH
Sales Representative at Internegoce SASales Representative at Internegoce SA
Henri MikaHenri Mika
Substitute Teacher, K-12 at Orange County Public School DistrictSubstitute Teacher, K-12 at Orange County Public School District