Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Juvenson Elizaire

Port-au-Prince

Summary

Dedicated and versatile interpreter with over one year of experience in Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI). Skilled in mentoring peers, supporting hiring processes, and ensuring service quality. Proven ability to balance client needs with team performance, uphold confidentiality, and foster a collaborative, high-performance environment. Seeking to leverage interpretation expertise and leadership skills as a Team Leader at KonnectCX.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Interpreter

KonnectCX
04.2025 - Current
  • Provided oral interpretations for clients during healthcare and social settings, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.
  • Handle conflict resolution during interpretation sessions, ensuring client expectations are consistently met.

Interpreter

Clear Source Translation
03.2024 - 03.2025
  • Provide VRI and OPI services for healthcare, legal, social, and business sectors, ensuring accurate and confidential interpretation.
  • Mentor and support new interpreters, offering feedback, role-play sessions, and best practices to improve performance.
  • Assisted peers with best practices in handling challenging calls, fostering a supportive team culture.
  • Collaborated with the Quality Control team by helping interpreters address best practices questions in a dedicated Discord channel, promoting consistent service standards.

Interpreter

Propio Language Services
01.2024 - 03.2024
  • Delivered OPI services across various industries, including medical and legal, maintaining high levels of professionalism and precision.
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

Education

Sophomore - Software Development

Brigham Young University of Idaho
01.2026

Skills

  • Team Leadership & Coaching
  • Performance Monitoring & Feedback
  • Scheduling & Operational Coordination
  • Video Remote Interpreting (VRI)
  • Over-the-Phone Interpreting (OPI)
  • Quality Assurance & Compliance
  • Training & Role Play in Hiring
  • Client-Centered Communication
  • CRM Tools & Microsoft Office

Certification

  • Preliminary Interpreter Candidate Skills Interview (PICSI)
  • Martti Training Certificate
  • Web Development

Timeline

Interpreter

KonnectCX
04.2025 - Current

Interpreter

Clear Source Translation
03.2024 - 03.2025

Interpreter

Propio Language Services
01.2024 - 03.2024

Sophomore - Software Development

Brigham Young University of Idaho

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Juvenson Elizaire